{"product_id":"dental-instrument-sharpening-service-hooks-retractors-pointed","title":"Hooks \/ Retractors (Pointed) - Sharpening   NOTE: If seeking services for a double ended instrument, you MUST select Quantity 2.","description":"\u003cp\u003eOur \u003cstrong\u003eDental Instrument Sharpening Service\u003c\/strong\u003e for Hooks and Retractors (Pointed) restores the precision edge your instruments need for consistent, reliable clinical performance. All services require pre-payment prior to submission.\u003c\/p\u003e\u003ch2\u003eHow the Service Works\u003c\/h2\u003e\u003cp\u003eUpon receipt of your order, our Customer Care Team will email you two items: a packing slip with a unique identifier, and shipping instructions to our US facility. Please follow these instructions carefully to ensure your instruments arrive safely and are processed without delay.\u003c\/p\u003e\u003ch2\u003eShipping \u0026amp; Pricing\u003c\/h2\u003e\u003cul\u003e\n\u003cli\u003eFor repair orders — or repair orders combined with product orders — in excess of \u003cstrong\u003e$500\u003c\/strong\u003e, return shipping of your repaired instruments is \u003cstrong\u003efree\u003c\/strong\u003e.\u003c\/li\u003e\n\u003cli\u003eThe customer is responsible for the costs of outbound shipping to our facility.\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch2\u003eDouble-Ended Instruments\u003c\/h2\u003e\u003cp\u003eIf you are submitting a double-ended instrument for this \u003cstrong\u003eDental Instrument Sharpening Service\u003c\/strong\u003e, you \u003cstrong\u003emust select Quantity 2\u003c\/strong\u003e at checkout. Each working end is treated as a separate service unit.\u003c\/p\u003e\u003ch2\u003eFactory Certified Technicians\u003c\/h2\u003e\u003cp\u003eOur factory certified technicians will evaluate each instrument upon arrival. Should a product be deemed non-repairable or unable to be reconditioned, the customer will be notified via email and will receive: (1) a full refund for the services not rendered, and (2) a \u003cstrong\u003e20% discount\u003c\/strong\u003e toward the purchase of a replacement instrument. Your technician will provide the appropriate discount code directly.\u003c\/p\u003e\u003ch2\u003eFAQ\u003c\/h2\u003e\u003cp\u003e\u003cstrong\u003eDoes this Dental Instrument Sharpening Service cover both ends of a double-ended hook?\u003c\/strong\u003e No — each working end requires its own service unit. Please select Quantity 2 when submitting a double-ended instrument.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eWhen will I receive my sharpened instrument?\u003c\/strong\u003e Turnaround times vary. Our Customer Care Team will keep you informed throughout the process via email.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eWhat if my instrument cannot be sharpened?\u003c\/strong\u003e You will receive a refund for the unrendered service and a 20% discount code to purchase a replacement through our store.\u003c\/p\u003e","brand":"Deutsche Dental Technologien","offers":[{"title":"Default Title","offer_id":50559736054046,"sku":"DEUTSCHE10022","price":9.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0943\/1318\/5566\/files\/Instrument_Repair_4a403a24-0992-4f38-a67c-56090d33b5a5.png?v=1769638582","url":"https:\/\/deutschedt.com\/products\/dental-instrument-sharpening-service-hooks-retractors-pointed","provider":"Deutsche Dental Technologien","version":"1.0","type":"link"}