Serrated Scissors - Sharpening NOTE: If seeking services for a double ended instrument, you MUST select Quantity 2.
Our Dental Instrument Sharpening Service for serrated scissors restores your instruments to factory-certified performance standards, ensuring precision and reliability in every clinical application. Pre-payment is required to initiate all repair and reconditioning orders.
How the Service Works
Upon receipt of your order, our Customer Care Team will email you two items: a packing slip with a unique identifier and shipping instructions to our US facility. Simply pack your serrated scissors securely and send them to us following the provided instructions.
Important Note for Double-Ended Instruments
If you are submitting a double-ended instrument for this Dental Instrument Sharpening Service, you must select Quantity 2 at checkout. Each end is treated as a separate service unit to ensure thorough reconditioning of the entire instrument.
Shipping & Return Policy
- The customer is responsible for the costs of outbound shipping to our facility.
- For repair orders — or repair orders combined with product orders — exceeding $500, return shipping of your reconditioned instruments is complimentary.
If Your Instrument Cannot Be Repaired
Our factory-certified technicians will notify you via email if a submitted instrument cannot be repaired or reconditioned. In such circumstances, you will receive a full refund for the services not rendered, along with a 20% discount code to apply toward the purchase of a replacement instrument.
FAQ
What types of scissors are eligible for this Dental Instrument Sharpening Service? Serrated scissors submitted through this listing are assessed by our factory-certified technicians for sharpening and reconditioning suitability.
Do I need to pay before sending my instruments? Yes, all repair and reconditioning services require pre-payment before instruments are processed.
How will I know if my instrument is not repairable? Our technician will contact you by email, issue a refund for unrendered services, and provide a 20% discount code for a replacement.
