Scissors - Sharpening NOTE: If seeking services for a double ended instrument, you MUST select Quantity 2.

Our Dental Instrument Sharpening Service is a factory-certified solution designed to restore the precision and performance of your clinical scissors and related instruments. All repair and reconditioning services require pre-payment before processing begins.

How the Service Works

Upon receipt of your order, our Customer Care Team will send you two items via email: a packing slip with a unique identifier for your instrument, and detailed shipping instructions to our US facility. Simply follow those instructions to send in your scissors for professional reconditioning.

Shipping & Return Policy

• For repair orders — or repair orders combined with product orders — exceeding $500, return shipping of your reconditioned instruments is complimentary.
• The customer is responsible for the costs of outbound shipping to our facility.

Double-Ended Instruments

If you are submitting a double-ended instrument for this Dental Instrument Sharpening Service, you must select Quantity 2 at checkout. Each working end is treated as a separate service unit.

When an Instrument Cannot Be Repaired

Our factory-certified technicians will notify you via email if your instrument cannot be repaired or reconditioned. In such circumstances, you will receive a full refund for the services not rendered, along with a 20% discount toward the purchase of a replacement instrument. Your technician will provide the appropriate discount code directly.

FAQ

Is pre-payment required for this Dental Instrument Sharpening Service? Yes, all repair and reconditioning services must be paid in full before your order is processed and shipping instructions are issued.

What happens if my scissors cannot be sharpened or repaired? You will receive a refund for the unrendered service and a 20% discount code to purchase a replacement instrument from our catalog.

How do I ship my instrument? After placing your order, our Customer Care Team will email you a packing slip and complete shipping instructions for our US facility.